top of page

Confidentiality & Privacy Policy

The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission. Privilege communication has its execptions. 

Exceptions include:

  • Suspected child abuse or dependent adult or elderly person, for which I am required by law to report this to the appropriate authorities immediately.

  • If a client is threatening serious bodily harm to another person/s or self, I must notify the police and/or inform the intended victim.

  • If a client intends to harm himself or herself, I will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, I will take further measures without their permission that are provided to me by law in order to ensure their safety.


If you have issues and or concerns with Infin8e Counseling Connections or our  therapist, please use the grievance form below.

Good Faith Estimate

Federal government requires that clients are not surprised by billing and insurance cost. Infin8e Counseling Connections LLC can not guarantee the insurance based rates and payouts. You may be required to pay a co-pay, insurance deductible, and or spenddown prior to insurance pays for services billed. It is the client's responsibility to be aware of the insurance rates and payments. You will be prived with a Good Faith Estimate will be provided and required with your intake packet. A copy of the Good Faith Estimate is provided below. 

Printable Grievance Form

Good Faith Estimate

bottom of page